Reach Out To Your Customers
Customers today are quite keen on sharing their experiences with people around them and their network. More so when it is an unsatisfactory experience. Smart companies benefit from this by reaching out to their customers and hearing their experience stories first, and consequently removing any concern before it spreads as negative word-of-mouth. C Square’s interactive kiosks give companies countless opportunities to serve customers better. The kiosks can be used for gathering customer feedback at the point of experience and ensuring all concerns are handled in a timely fashion and to gain positive customer advocacy.