Sameer Javed, a very well known personality in the contact center industry has joined C Square Consulting (Pvt.) Ltd this month as Program Manager.
Sameer has over 15 years of experience in the contact center industry. Performing different roles from Solution Architect to Project Manager and even Software Engineer at the start of his career. He specializes in solution designing and deployments, with the interest in always exploring new ventures, new projects and improving the learning curve, he has always been at the front foot leading the teams, be it support, projects or new initiatives. Sameer’s has a vast experience in Telcom Sector as well as Banking. He started is Career from Unified Communications – A Singapore based telecommunication company and has setup their complete operations in Pakistan and built a support team that handles the local operations. In a look out to new opportunities, he joined Teradata Pakistan as Project Manager for Contact Centers and led the team like a star, taking the company to new heights. His next role was Solution Architect at Afiniti – A TRG Company where he was responsible for solution design, presales and validation team, who integrates the complete suite of Genesys with their product called SATMap. With all these roles, Sameer has traveled to multiple destinations for work including Malaysia, Turkey, Yemen, Bahrain, Saudi Arabia and United Arab Emirates.