Hassan Shaikh, Chief Technology Officer and Co-founder of C Square Consulting is a passionate technologist with diverse industry experience in transforming traditional Customer Interaction to Intelligent Customer Experience platforms. Hassan’s innovative solutions and technical expertise is the main driving force in the success & expansion of C Square Consulting in Pakistan and Middle East & Africa. Hassan brings with him an experience of 12 years with renowned organizations such as Avaya, Genesys, Cisco, Microsoft and Siebel solutions.
He started his career by working as a Pakistan Professional Services Consultant at NCR, followed by his role as the Call Center Lead & Business Architect with Teradata. Hassan then moved to Genesys Telecommunication Laboratories as the Senior Pre-Sales Consultant. Hassan leads a competent team of professionals at C Square and contributed significantly to the Company’s success.
Hassan earned his Bachelor’s in Computer Engineering from Sir Syed University, followed by Masters in Business Administration from SZABIST. He has earned many achievements during his professional career and his well known in the industry for his CX Initiatives. In addition to his exceptional technical leadership at C Square, Hassan actively delivers trainings and consults with contact centers for improvements in their technology and architectural design.