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Knowing about the right tools and trends in technology impacts how customers interact with your business. SmartCX’19 pioneered by C Square, is all about leveraging the newest breed in tech for customer satisfaction.

Agenda

  • 9:00 am - 9:30 am

    Registration

  • 09:45 am - 10:00 am

    Welcome Note


    CSquare
    10 Years Celebration

  • 10:00 am - 10:30 am

    Speaker Session


    Javaid Iqbal

    Customer in the Age of Intelligence

  • 10:45 am - 11:30 am

    Panel Discussion


    Does Customer Experience Impact Growth & Profitibility

  • 11:35 am - 12:15 pm

    Launching of “World’s First Urdu Bot“

  • 12:30 pm - 01:30 pm

    Speaker Session


    Mohammed Afifi & Mohamed Keshk

    Connecting Moments in the Human Economy ‘AI powered Customer Journey’

  • 12:30 pm - 01:30 pm

    SIREN – One Platform for all Emergencies

     

    Jaffer Brothers

  • 02:00 pm - 02:30 pm


    C Square Awards Ceremony

  • 02:35 pm - 02:40 pm


    Jahan Ara
    Closing Speech

  • 02:40 pm

    Lunch & Live Demo

Venue

 

02nd May, 2019
The Marquee
Marriott Hotel, Karachi
Karachi Pakistan

Hosts

Event MC

Speakers

Panelist